Terms & Conditions | Business Setup Consultants UAE

Last Updated: October 2026

Welcome to Business Setup Consultants FZCO. By accessing our website, using our services, submitting an inquiry or claiming any offer through our website, you agree to comply with and be bound by these Terms & Conditions.

Please read these terms carefully before using our website or engaging with our services. If you do not agree with these terms, please do not use our website or services. You must be at least 18 years old, or legally able to enter into a contract, to use our services.

1. About Us

This website is operated by Business Setup Consultants FZCO (trading as “Business Setup Consultants” and “BSC”), License No. JLT-69752, with its office at Suite 2702, Jumeirah Bay X3, Cluster X, Jumeirah Lakes Towers (JLT), Dubai, United Arab Emirates.

In these terms, “BSC”, “we”, “us” and “our” refer to Business Setup Consultants FZCO. “You” and “client” refer to any person or company using our website or services.

2. About Our Services

Business Setup Consultants provides business setup and advisory services in the UAE, Oman and the Kingdom of Saudi Arabia, including but not limited to:

  • Mainland company formation
  • Free zone company formation
  • Offshore company setup
  • Business licensing, amendments and renewals
  • Visa and immigration support, including Golden Visa assistance
  • PRO and document clearing services
  • Corporate bank account opening assistance
  • Accounting, bookkeeping and tax services
  • Corporate services and related business solutions

We assist clients throughout the business setup process; however, final approvals, licenses, permits, visas and bank accounts are issued solely by the relevant government authorities, free zone authorities and banks. We cannot guarantee any approval, and the decision of any authority or bank is final.

Unless agreed in writing, our services do not constitute legal, audit or investment advice.

3. Information Provided on Our Website

We aim to provide accurate and up-to-date information on our website. However, business regulations, government fees, requirements, and procedures may change without prior notice.

Information published on this website, including blogs, setup guides and cost calculator results, is for general guidance purposes only and should not be considered as legal, financial, or official government advice. Prices and estimates shown on the website are indicative only and are not a quotation.

Clients are encouraged to consult with our team for requirements specific to their business activities and circumstances.

4. Service Engagement

Submitting an inquiry, requesting a consultation, or receiving information from our website does not create a formal service agreement between you and Business Setup Consultants FZCO.

A service agreement will only be established after we issue a written quotation or proposal and you accept it in writing (including by email) or make the first payment.

Where a signed service agreement or accepted quotation conflicts with these Terms & Conditions, the service agreement or quotation will prevail for that engagement.

5. Client Due Diligence (KYC) and Compliance

As a corporate service provider, Business Setup Consultants FZCO must comply with UAE anti-money laundering, counter-terrorist financing and sanctions laws. Before and during an engagement, we may request identity documents, proof of address, information about the source of funds, and details of shareholders and ultimate beneficial owners.

We may refuse, pause or end any engagement, without liability, if:

  • The requested information or documents are not provided
  • The information provided appears false, incomplete or inconsistent
  • The proposed business activity or any related party presents an unacceptable legal or compliance risk
  • We are required to do so by law or by any authority

We may be legally required to report suspicious activity to the relevant authorities.

6. Government Approvals and Processing Times

While we make every effort to assist clients and complete services efficiently, any timelines we provide are estimates and we cannot guarantee approval timelines, as processing times depend on:

  • Government authorities, free zone authorities and banks
  • Regulatory requirements and changes in law
  • Completeness of submitted documents
  • Client response times
  • Public holidays, system outages and other external factors beyond our control

Business Setup Consultants shall not be held responsible for delays or decisions by government departments, banks or third-party entities. Corporate bank account opening is entirely at the discretion of the bank.

7. Client Responsibilities

Clients are responsible for:

  • Providing accurate, complete and truthful information
  • Providing valid identification and supporting documents
  • Providing required approvals or certificates where applicable
  • Responding to requests from our team in a timely manner
  • Informing us promptly of any change in their details, shareholders or business activities
  • Complying with the rules of their licensing authority after setup, including renewals, filings and tax obligations

Any delay, penalty or rejection caused by incomplete, incorrect, or missing information provided by the client is the client’s responsibility.

8. Fees and Payments

Service fees, government charges, and third-party costs will be communicated clearly in writing before proceeding with any service. Our professional fees are shown separately from government fees and third-party costs.

Unless otherwise stated:

  • Fees are quoted in UAE Dirhams (AED), and professional fees are subject to VAT at the applicable rate.
  • Government fees and authority charges may change based on official requirements, and any increase announced before payment will be payable by the client.
  • Additional charges may apply if extra services or requirements arise.
  • Payment is due in advance, and work begins once payment has been received.
  • Bank charges and currency conversion costs are paid by the client.
  • We may pause work on unpaid invoices and are not responsible for any fines, penalties or expiries that occur during that time.

9. Official Payment Channels and Fraud Warning

We only accept payments into bank accounts held in the name of Business Setup Consultants FZCO, or through payment links sent from an official @businessetup.com email address. We will never ask you to pay into a personal bank account.

If you receive a request to change our bank details, or any payment request that seems unusual, please call us on +971 4 430 1245 to confirm before making payment. Business Setup Consultants is not liable for payments made to any account that is not in our company name.

10. Refund and Cancellation Policy

Refund eligibility depends on the nature of the service, the stage of processing, and any costs already incurred.

  • Government fees and third-party charges already paid on your behalf are non-refundable, unless the relevant authority refunds them to us.
  • Professional fees for work already completed are non-refundable.
  • No refund is available once a service has been completed.
  • A rejection by a government authority or bank does not by itself entitle the client to a refund of professional fees.

All refund or cancellation requests must be sent in writing to info@businessetup.com. Each request will be reviewed based on the applicable circumstances, and approved refunds will be made to the original payment method.

11. Promotions, Discounts and Offer Codes

All discounts, promotions and offer codes issued by Business Setup Consultants are subject to the following terms:

  • Regular prices only: Discount codes apply only to our standard, regular professional fees. They do not apply to any price that has already been discounted, negotiated, bundled into a package or offered under any other promotion.
  • One benefit only: A discount code cannot be combined with any other discount, special rate, negotiated price, package deal or promotional offer. Where more than one benefit is available, the client may choose only one.
  • Declare your code at the start: The client must share the discount code at the first discussion, before any quotation or proposal is prepared. Codes presented after a quotation has been issued, after a price has been negotiated, or at the point of closing the deal will not be accepted.
  • Professional fees only: Discounts apply to our professional fees only. They do not apply to government fees, authority charges, visa costs, third-party costs or VAT.
  • One code per client: Each code is valid once, per person and per company. Codes are personal, non-transferable and have no cash value.
  • No retrospective use: Codes cannot be applied to invoices already issued, services already paid for, or past engagements.
  • Verification: We may verify every code against our records and may refuse or cancel any code that is invalid, duplicated, shared, or used in breach of these terms.
  • Eligibility: Our team will confirm which services are eligible for a discount before your quotation is prepared.
  • Changes: We may amend, suspend or withdraw any promotion at any time. Our decision on the use of any discount code is final.

12. Communications

By submitting your details, you agree that we may contact you by email, phone, WhatsApp or SMS regarding your inquiry or engagement. You may opt out of marketing messages at any time by using the unsubscribe link in our emails or by asking our team.

Our official contact channels are listed in the Contact Us section below. We are not responsible for messages sent from any other number, email address or social media account claiming to represent Business Setup Consultants.

13. Website Usage

By using this website, you agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Attempt to gain unauthorised access to website systems
  • Copy, reproduce, or distribute website content without written permission
  • Submit false or misleading information, or another person’s details, through forms or communication channels
  • Use automated tools, bots or scrapers to access the website or submit forms
  • Introduce viruses or any harmful code

If you use our client portal, you are responsible for keeping your login details confidential and for all activity under your account.

We reserve the right to restrict access to users who violate these terms.

14. Intellectual Property

All content on this website, including text, guides, graphics, logos, images, videos, designs, brand characters and other materials, is owned by or licensed to Business Setup Consultants.

Unauthorised use, reproduction, or distribution of website content is prohibited.

15. Third-Party Links and Services

Our website may contain links to third-party websites or services, including government portals and banks. These links are provided for convenience only.

Business Setup Consultants is not responsible for the content, policies, security, or practices of third-party websites.

16. Limitation of Liability

To the maximum extent permitted by law, Business Setup Consultants shall not be liable for any indirect or consequential loss, including loss of profit, business or opportunity, resulting from:

  • Delays caused by government authorities or banks
  • Changes in laws, regulations or government fees
  • Incorrect or incomplete information provided by clients
  • Third-party service interruptions
  • Decisions made by regulatory authorities or banks

Our total liability in connection with any engagement shall not exceed the professional fees paid to us for that engagement. Our responsibility is limited to providing professional assistance and guidance based on the information available at the time of service.

17. Indemnity

You agree to compensate Business Setup Consultants for any losses, fines, penalties or costs, including reasonable legal fees, arising from false information or documents you provide, misuse of a license or visa obtained through our services, or your breach of these Terms & Conditions.

18. Force Majeure

Business Setup Consultants shall not be responsible for any failure or delay caused by events beyond our reasonable control, including natural disasters, pandemics, war, government actions, authority system outages, cyberattacks, or power and internet failures.

19. Confidentiality and Data Protection

We respect client confidentiality. We share your information only with government authorities, banks and service providers as needed to deliver your services, or where required by law.

We handle personal information in accordance with applicable data protection laws, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. We may retain client records for the period required by law, even after an engagement ends.

For details on how we collect and process personal information, please review our Privacy Policy.

20. Termination

Either party may end an engagement by written notice. We may end an engagement immediately if you breach these terms, fail to make payment, provide false information, or if continuing would breach any law. On termination, you remain responsible for payment for work completed and costs already incurred.

21. Governing Law and Disputes

These Terms & Conditions are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates.

If you have a complaint, please contact us first at info@businessetup.com and we will make every effort to resolve it amicably. Any dispute that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of Dubai.

22. General

  • If any part of these terms is found to be invalid, the remaining terms will continue in full force.
  • If we do not enforce any right immediately, this does not mean we have waived it.
  • You may not transfer your rights under these terms without our written consent.
  • These terms are written in English. If translated, the English version will prevail unless UAE law requires otherwise.

23. Updates to These Terms

Business Setup Consultants reserves the right to update or modify these Terms & Conditions at any time.

Any changes will be published on this page with the updated revision date and will apply from the date of publication.

24. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our team.

Business Setup Consultants FZCO
License No. JLT-69752
Suite 2702, Jumeirah Bay X3, Cluster X, JLT, Dubai, United Arab Emirates

Phone: +971 4 430 1245
WhatsApp: +971 52 644 2091
Email: info@businessetup.com
Website: https://businessetup.com/
Office Hours: Monday to Friday, 8:30 AM – 5:30 PM