With rising competition, cleaning companies must be alert for best practices in order to grow their business and increase success. It is of up most importance for business to keep their finger on the market pulse and to consistently evolve and learn. Having relevant and consistent policies and training practices ensures businesses’ ability to function in an effective and efficient manner. Cleaning companies should keep five tips in mind in order to have a flourishing business.
Although the cleaning industry is not pressured by the fast pace economical environment, it still requires constant update with the latest government and environmental regulation, technological developments and customer preferences. Google calendar provides an easy and free solution to keep your bookings organized and also allows you to extend the calendar to partners. Having a wide network of complementary services will keep you in the loop of latest developments. Attendance of trade organizations and conductance of regular training sessions, will keep you business running as a well oiled machine.
Ensure that your business has well placed running systems that are consistent and efficient. A well placed system allows your business to run in the absence of managers or owners and aligns all employees to common goal. A consistent system gives an opportunity to detect roadblocks quickly and allows for a swift elimination of the problem.
It is important that your customer relationship manager is able to communicate well with different customers on different languages. UAE is a multicultural melting pot with numerous languages and cultures. It is important that your customer representative is able to speak at least two or three of the main languages that are used around the UAE. Having good communication skills is not only important for customers, it is also important for communicating with partners and suppliers.
In order to have a successful cleaning company in Dubai it is important to establish a professional reputation in the market among the customers. In order to establish such a reputation you must provide a standard training for your staff that focuses on excellence. All staff must be able to conduct various cleaning at the same pace with the same quality. Conducting such training courses also give you the ability of how long different cleaning takes, what are the difficulties and extra monetizing points.
Lastly it is important to reach out and use all possible resources. Dubai holds a wide range of different portals and quoting sites where you can place your business. This helps your company to reach out to a larger base of customers, promote your services and provide great business tips.
Henri was born and raised in Lebanon and studied at University of Saint Joseph. He is an avid fan of extreme sports and RC car racing. He is fluent in French and Arabic, he has traveled extensively throughout the region and Europe for both for leisure and business.